Shipping Policy

Moon Atelier
Website: https://moonatelier.in/

This Shipping Policy explains how orders are processed and delivered.

1. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Timeline

  • Estimated delivery time: 4–7 business days, depending on location.

  • Delivery timelines may vary due to courier delays, weather, or unforeseen circumstances.

3. Shipping Locations

  • We currently ship across India.

  • International shipping (if available) will be mentioned on the product page.

4. Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout.

  • Any additional duties, taxes, or customs charges (for international orders) are the responsibility of the customer.

5. Tracking Information

  • Once shipped, tracking details will be shared via email or SMS.

  • Customers are advised to track their orders regularly.

6. Delivery Issues

  • If the package appears damaged at delivery, please do not accept it and inform us immediately.

  • Moon Atelier is not responsible for delays caused by courier partners.