Privacy Policy

Effective Date: July 14, 2026

At Moon Atelier, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit or make a purchase from our website.

Information We Collect

When you place an order or contact us, we may collect the following information:

Full name
Shipping and billing address
Phone number
Email address
Payment information (processed securely through our payment partners)
Order history
Any information you provide when contacting customer support

We may also collect non-personal information such as your browser type, device information, IP address, and website usage data to improve our services.

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our products and website
Prevent fraud and ensure secure transactions
Comply with applicable legal requirements

Payment Security

We do not store your debit card, credit card, or banking information on our servers. All payments are processed securely through trusted third-party payment service providers.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties when necessary, including:

Shipping and courier partners for order delivery
Payment service providers for secure payment processing
Government or legal authorities if required by applicable law

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may contact us to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal data, subject to legal or operational requirements
Ask questions about how your information is used